FREE SHIPPING ON ANY ORDER

0

Your Cart is Empty

Sometimes you need a little help from someone. Do you have a question regarding "IONPA Products" or "Shipping & Returns"? Please do not hesitate to contact us or visit our Frequently Asked Questions page.

ION Power

IONPA's battery produces an extraordinarily small, subtle flow of negative ions that emit from the tips of the brush bristles. The ion flow interrupts the active bond between bacteria-fostering plaque and teeth, making plaque easier to remove.

Sure! IONPA enhances plaque removal through ionic action in plaque-prone areas that are hard to reach with a toothbrush.

Absolutely! The total current is 10~50 microamperes. It’s impossible for human beings to detect anything under at least 500 times that. IONPA is perfectly safe for everyone in your family!

None whatsoever. The current in the battery is so minuscule (10~50 microamps) as to be virtually undetectable. We would always encourage anyone, as a matter of course, to consult with their doctor before embarking on any sort of new health or personal care regimen.

IONPA Products

Yes, you can use the brush heads from Dr. Tung, HyG and IONIC KISS on any IONPA electric toothbrush.

However if you attach a replacement brush head other than DM Brush Head on IONPA DM, it will not fit in the cap. If you'd like to use the IONPA DM with travel cap, please use DM Brush Head.

Results vary from person to person. Many users report a new feeling of cleanliness after several brushings. (This is particularly noticeable for smokers.) Your dentist may mention that your teeth look smoother and cleaner, with less tartar and calculus and need for scraping and scaling at your dental checkup.

You can if you wish. IONPA works with the saliva in your mouth, so it’s not necessary. But if you enjoy using toothpaste, use just enough for flavor. You’ll save money on toothpaste while getting your teeth cleaner.

No, the ionic effect will not invalidate the toothpaste you are using. You can enjoy the efficacy of toothpaste while using ionic power.

Lithium-ion batteries have a theoretical lifespan of more than 10 years, so IONPA DP's battery should last at least 7 years. However, when it comes to the end of battery life, it is not replaceable and, unfortunately, will no longer be useable.

Shipping & Returns

We offer free shipping across the continental US on all online orders.

Delivery time for orders is calculated based on processing time plus shipping time: 

The majority of our standard delivery orders are processed within 2-3 business days of purchase and will arrive 3-6 business days from the date they were shipped, depending on the destination.

We’re sorry, but we currently do not offer any expedited or express shipping options.

Currently, we are not accepting orders from areas outside of the United States.

If you are interested in purchasing IONPA, please contact us.

All orders are shipped via United States Postal Service, FedEx or UPS.

Our policy extends 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If you are eligible to return equipment you can contact us to request an RMA Number (Return Merchandise Authorization). Please see the Return & Refund Policy page for more info.

Warranty

We stand behind our products. Each IONPA toothbrush product that is manufactured by IONIC and purchased directly from MYIONPA or MYIONPA's authorized retailers is covered by a one year limited warranty. We provide a one-year manufacturer's warranty from the date of purchase for all IONPA products except for replacement brush heads. If you believe you have received a defective product, or are experiencing any problems with your product, please contact us via Contact page.